Tell Us what you think

To establish the present level of customer satisfaction with regards to EFL’s Customer Services, EFL is conducting a customer satisfaction survey. Your views are important to us to make us improve our Customer Services and bring it to yet another level. It should not take you more than five minutes to answer the questions outlined below. As an appreciation of your commitment in answering these questions, EFL will give you a chance to go into the draw to win cash.

Trees & Powerlines

When trees or branches come into contact with powerlines, they can cause power failures and serious accidents.

Customers are responsible for ensuring trees on their property stay clear of powerlines all year round. Plant a safe distance away from powerlines. If you are unable to safely deal with trees in your property staying clear of the powerlines please do not hesitate to call EFL on 132 333 and our customer service team will ensure this is attended to.

Local councils are usually responsible for trimming trees on streets sidewalks. If you see a tree on the street sidewalk growing too close to powerlines, immediately phone your local council.