Privacy Policy

PRIVACY POLICY

At Fiji Electricity Authority we are committed to safeguarding and preserving the privacy of our visitors. This Website Privacy Policy has been reviewed and approved by the FEA’s Lawyers.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

i. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

ii. Information provided voluntarily by you. For example, when you submit an online query or complaint.

iii. Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Our advertisers may also use cookies, which we have no control over and hence cannot restrict. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

i. To provide information to you that you request from us relating to our services.

ii. To provide information to you relating to other services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

iii. To inform you of any changes to our website or services.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of Fiji for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We shall do our upmost to ensure that all reasonable steps are taken to securely store your data, however we do not guarantee its total securityas information sent via internet cannot be secured as any information is prone to interception and violation.

Furthermore, we cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk and peril.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

i. Where we are legally required by law and or through a Court order to disclose your personal information.

ii. In cases of fraud protection in order to reduce the risk of fraud.

Third Party Links

FEA will include third party links on this website. Such third party links and any policy governing visitor privacy by the third party via such links are independent of and not binding on FEA in any manner whatsoever.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at helpdesk@fea.com.fj